CRM
Flag HubSpot contact as MQL on inbound reply streak
Watches inbound replies in Front and, when a contact replies three or more times within a rolling window, marks them a marketing-qualified lead in HubSpot and alerts sales…
How it runs
The automated pipeline, trigger to output.
- TriggerInbound Front message receivedFront
- ActionRecord reply timestamp by senderPostgres
- LogicCount replies in rolling 14-day window
- LogicCrossed 3-reply threshold and not yet flagged?
- ActionSet HubSpot lifecycle to MQLHubSpot
- OutputAlert sales channel in SlackSlack
What it does
Detects sustained engagement from inbound Front replies and converts it into a HubSpot MQL flag. Instead of reacting to one message, it watches for a reply streak — a reliable signal that a contact is actively interested — and tags them accordingly.
When to use it
Use it when high-intent leads hide in your shared inbox because no single reply looks important, but the pattern of repeated replies does. It surfaces warming contacts before a rep notices manually.
How it works
- 1A Front webhook fires on every inbound message received.
- 2The flow extracts the sender's email and records the reply timestamp to a Postgres counter table.
- 3It computes how many inbound replies that email has sent in the last 14 days.
- 4A branch checks whether the count crossed the threshold of three (and hasn't already been flagged).
- 5If so, HubSpot updates the contact's lifecycle stage to marketing-qualified lead and sets an engagement-source property.
- 6A Slack alert tells the sales channel which contact warmed up and why.
Set it up
What you configure once, before turning it on.
- 1Connect FrontShared inbox, conversations.
- 2Connect PostgresAny Postgres URL — query, write, migrate.
- 3Connect HubSpotCRM, deals, marketing, support.
- 4Connect SlackChannels, DMs, threads, mentions.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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