CHATBOTS
Discord /ask slash command that answers from a Postgres knowledge base
Gives members a /ask slash command that retrieves the most relevant FAQ entries from your Postgres knowledge base and returns a concise, cited reply right in the channel.
How it runs
The automated pipeline, trigger to output.
- TriggerMember runs /ask slash commandDiscord
- ActionQuery Postgres knowledge base for matchesPostgres
- LogicDid the search return any rows?
- ActionSummarize matched entries into a cited answerOpenAI
- OutputReply to the slash command with the answerDiscord
What it does
Adds an on-demand /ask command to your server. Instead of scanning every message, the bot only responds when a member explicitly invokes it. It searches a Postgres-backed FAQ table for the closest matching entries and composes a short answer that quotes the source rows, so members get an authoritative reply without pinging a human.
When to use it
When your FAQ content is larger than a single pinned post and lives in a structured store. The explicit slash command keeps the bot quiet in busy channels and avoids reacting to every casual message, which is better for high-traffic communities.
How it works
- 1A member runs the /ask slash command with their question as the argument.
- 2The bot queries the Postgres knowledge_base table for entries matching the question keywords.
- 3A branch checks whether any matching rows were returned.
- 4If matches exist, an LLM call summarizes them into a concise answer that cites the entry titles.
- 5The bot replies to the slash command with the answer.
- 6If no matches exist, it returns a friendly fallback inviting the member to open a support thread.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect PostgresAny Postgres URL — query, write, migrate.
- 3Connect OpenAIModels, embeddings, files.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
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Run this workflow in your colony.
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