CHATBOTS
Discord Welcome Concierge with Docs-Grounded FAQ Replies
Greets every new Discord member with a personalized welcome and answers their first questions by pulling grounded answers from your Notion docs.
How it runs
The automated pipeline, trigger to output.
- TriggerNew member joins Discord serverDiscord
- ActionPost personalized welcome in onboarding channelDiscord
- ActionSearch Notion docs for question matchNotion
- LogicBranch on relevance confidence threshold
- OutputReply in thread with grounded answer + doc linkDiscord
What it does
When someone joins your Discord server, this concierge posts a warm welcome in the onboarding channel and stands ready to answer their setup questions. Each answer is grounded in your Notion documentation, so members get accurate, link-backed responses instead of vague AI guesses.
When to use it
Run this when your community grows faster than your moderators can keep up, and the same getting-started questions repeat daily. It deflects routine FAQ load while keeping every reply tied to your real docs.
How it works
- 1A new member joining the server fires the trigger with their username and ID.
- 2The flow posts a personalized welcome message in the configured onboarding channel.
- 3When the member asks a question, the agent searches your Notion knowledge base for the most relevant pages.
- 4A logic step checks whether a confident match was found above a relevance threshold.
- 5If matched, it drafts a concise answer citing the source page; if not, it flags the question for a human moderator.
- 6The final reply is posted back in the channel as a threaded response with the doc link.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect NotionPages, databases, comments.
- 3Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 4Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 5Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.