CRM

Dedupe New Booth Scans Against the CRM and Split New vs Existing

On each badge scan, checks Salesforce for an existing contact, routes net-new visitors into a fresh-lead nurture track and known contacts to their account owner.

CategoryCRM
Enginesim
Difficultyintermediate
Triggerwebhook
Steps6
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerBadge scan posted to webhookHTTP webhook
  • ActionLook up contact in Salesforce by emailSalesforce
  • LogicBranch on new vs existing contact
  • ActionCreate new lead and nurture rowAirtableAirtable
  • ActionAlert account owner of booth visitSalesforce
  • OutputNotify owner in Slack with interestSlack

What it does

Booth scans often include people who are already in your pipeline. This workflow checks each scan against Salesforce in real time. Net-new visitors get logged and dropped into the new-lead nurture track, while existing contacts are flagged to their account owner with a note that they stopped by the booth, so no one gets a cold intro email when they already have a rep.

When to use it

Use when your event audience overlaps with your existing customer and pipeline base and you need to avoid duplicate CRM records or sending prospecting emails to active accounts. Pairs with any scanner that posts scans to a webhook.

How it works

  1. 1A badge scan posts visitor data to the webhook trigger.
  2. 2Salesforce is queried by email to check for an existing contact.
  3. 3A logic step branches on new versus existing.
  4. 4New visitors are created as Salesforce leads and added to the new-lead nurture track in Airtable.
  5. 5For existing contacts, the account owner is notified in Slack that their contact visited the booth, with the captured interest.
  6. 6Either path writes an audit row to Airtable so the dedupe decision is traceable.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect HTTP webhookTrigger any URL on agent actions.
  2. 2
    Connect SalesforceAccounts, opportunities, cases.
  3. 3
    Connect AirtableBases, tables, views, automations.
  4. 4
    Connect SlackChannels, DMs, threads, mentions.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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