OTHER
Photo-Based Maintenance Triage to Trello
Classifies the severity of a maintenance request from a submitted photo and creates a Trello card in the matching priority list with the right vendor label attached.
How it runs
The automated pipeline, trigger to output.
- TriggerMaintenance request received via webhookHTTP webhook
- ActionAnalyze photo for problem type and damageOpenAI
- LogicMap finding to severity tier and trade
- ActionCreate Trello card in matching priority listTrello
- OutputAttach photo and vendor label to cardTrello
What it does
Turns a photo-driven maintenance request into a triaged, vendor-routed Trello card. It reads the submitted image, judges how urgent the damage is, and files the work in the correct Trello list so dispatchers see emergencies first.
When to use it
Use this when tenants or staff submit facility issues with a photo (leaks, broken fixtures, electrical faults) and your team triages everything by hand. It removes the guesswork of severity ranking and gets each job in front of the right trade.
How it works
- 1A webhook receives the request payload with a photo URL, location, and description.
- 2A vision step analyzes the photo to detect the problem type and damage extent.
- 3A logic branch maps the finding to a severity tier (Emergency, Urgent, Routine) and the matching trade (plumbing, electrical, HVAC, general).
- 4A Trello card is created in the list named for that severity tier.
- 5The card gets a vendor label, the photo attached, and the location in the title so dispatch can act immediately.
Set it up
What you configure once, before turning it on.
- 1Connect HTTP webhookTrigger any URL on agent actions.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect TrelloKanban boards for everything.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

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