IT OPS

Detect flapping sensors and escalate chronic faults to a vendor ticket

Watches incoming sensor alerts, suppresses repeat noise from a flapping device within a window.

CategoryIT Ops
Enginesim
Difficultyadvanced
Triggerwebhook
Steps5
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerSensor alert posts to webhookHTTP webhook
  • LogicCount recent alerts per device in window
  • LogicSuppress noise or mark flapping device
  • ActionPage vendor for chronic faultPagerDutyPagerDuty
  • OutputOpen chronic-fault repair ticketAirtableAirtable

What it does

Stops a single misbehaving sensor from spamming on-call while making sure chronic faults still get fixed. It tracks how often each device alerts within a rolling window. Isolated alerts pass through normally, but a device that keeps re-triggering is recognized as flapping: further noise is suppressed and the device is escalated once as a chronic-fault ticket so a vendor replaces or recalibrates it.

When to use it

Use this when a faulty thermostat, contact, or pressure sensor produces dozens of identical alerts and drowns out real incidents. It converts repeat noise into one actionable escalation instead of pages every few minutes.

How it works

  1. 1A sensor alert arrives at the webhook keyed by device ID.
  2. 2A logic step counts recent alerts from that device in the rolling window.
  3. 3Below the threshold, the alert is treated normally; above it, the device is marked flapping and duplicate noise is suppressed.
  4. 4On first crossing the threshold, a chronic-fault page is sent to the vendor's PagerDuty on-call.
  5. 5A chronic-fault ticket is opened in the Airtable maintenance log for repair tracking.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect HTTP webhookTrigger any URL on agent actions.
  2. 2
    Connect PagerDutyIncidents, on-call, escalations.
  3. 3
    Connect AirtableBases, tables, views, automations.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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