IT OPS

Incident War-Room Bridge

When PagerDuty fires, an agent triages the alert, spins up a Slack war-room, and posts a first-read severity + likely-cause summary.

CategoryIT Ops
Enginesim
Difficultyintermediate
Triggerevent
Steps3
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerPagerDuty alertPagerDutyPagerDuty
  • ActionTriage + hypothesize
  • OutputOpen Slack war-roomSlack

What it does

Turns a raw PagerDuty alert into an organized incident response. The agent reads the alert payload, classifies severity, drafts a likely-cause hypothesis from recent signals, opens a dedicated Slack channel, and pins a structured first-read.

When to use it

Any on-call team that wants the first five minutes of an incident handled before a human even joins.

How it works

PagerDuty trigger → agent triage (severity + hypothesis) → create Slack war-room → pin summary.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect PagerDutyIncidents, on-call, escalations.
  2. 2
    Connect SlackChannels, DMs, threads, mentions.
  3. 3
    Connect OpenAIModels, embeddings, files.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

Run this workflow in your colony.

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