IT OPS
CEO-Driven Investigation of High-Cost Dormant Seats
For each expensive dormant seat, an agent gathers evidence across usage logs, HR status, and ticket history.
How it runs
The automated pipeline, trigger to output.
- TriggerWebhook delivers high-cost dormant seatHTTP webhook
- ActionPull activity timeline from BigQueryBigQuery
- LogicAgent reasons over evidence for false positives
- ActionWrite reclaim-or-retain recommendation to NotionNotion
- OutputFlag review page for IT leadNotion
What it does
When a high-cost seat trips the dormancy threshold, an agent investigates rather than auto-revoking. It pulls last-activity data from BigQuery, checks whether the user is still active in your HR or ticketing context, and weighs whether the seat is genuinely waste or a seasonal-use license. It writes a structured reclaim-or-retain recommendation with its reasoning into a Notion review page.
When to use it
Use it for premium, high-dollar licenses where a wrong revoke is costly and context matters more than a simple idle timer. Best when seat decisions need judgment across multiple signals, not a fixed rule.
How it works
- 1A webhook delivers a high-cost dormant seat to the agent.
- 2The agent queries BigQuery for the detailed activity timeline.
- 3It cross-checks employment and recent ticket signals to rule out false positives.
- 4The agent reasons over the evidence and forms a recommendation with confidence.
- 5It writes the findings and recommendation to a Notion review page for an IT lead to action.
Set it up
What you configure once, before turning it on.
- 1Connect BigQueryDatasets, queries, schemas.
- 2Connect NotionPages, databases, comments.
- 3Connect HTTP webhookTrigger any URL on agent actions.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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