IT OPS
Hardware and Software License Request Routing
When IT approves a new hire, parses their role to determine required hardware and paid software licenses, opens tracked procurement tickets.
How it runs
The automated pipeline, trigger to output.
- TriggerIT approves hire for equipment
- LogicResolve hardware tier and licenses from role
- ActionOpen procurement ticket per hardware itemLinear
- ActionRecord requested license seats in license managerCustom MCP server
- OutputPost approval thread to asset-management channelMicrosoft Teams
What it does
Translates a hire's role into a concrete equipment and license order. The agent reads the role profile, decides which laptop tier, peripherals, and paid seats (design tools, IDE licenses, analytics seats) that person needs, and opens individual tracked tickets so procurement and finance can act on each line item.
When to use it
Use this when hardware and paid software seats are a real cost center and you want role-driven defaults instead of ad-hoc requests. Helps avoid both under-provisioning (hire waits weeks for a license) and over-provisioning (paying for seats nobody uses).
How it works
- 1An IT approval event marks a hire ready for equipment.
- 2The agent reads the role profile to determine hardware tier and required licenses.
- 3It branches on role to build the line-item list (e.g. engineer vs. designer).
- 4It opens a procurement ticket per hardware item in Linear.
- 5It records the requested paid-license seats in a tracking sheet via custom MCP to the license manager.
- 6It posts a consolidated approval thread to the asset-management channel for the budget owner to confirm.
Set it up
What you configure once, before turning it on.
- 1Connect LinearIssues, projects, cycles, triage.
- 2Connect Custom MCP serverConnect any MCP-compatible tool you own.
- 3Connect Microsoft TeamsChannels, chats, files.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Monthly Wasted-License Cost Report
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.