IT OPS

Warn idle SaaS users in Teams, then auto-revoke after grace period

Notifies users whose SaaS seat has been idle 60 days via Microsoft Teams, gives a 7-day grace window to log in, and deprovisions any seat still unused after the deadline.

CategoryIT Ops
Enginesim
Difficultyintermediate
Triggerschedule
Steps7
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerDaily schedule evaluates seats
  • ActionFetch seats + last-login via admin APIHTTP webhook
  • LogicSelect newly 60-day-idle, unwarned seats
  • ActionSend 7-day warning to user in TeamsMicrosoft Teams
  • LogicAfter grace period, recheck still-idle
  • ActionDeprovision seats still unusedHTTP webhook
  • OutputNotify user + IT channel in TeamsMicrosoft Teams

What it does

This workflow puts the user in the loop before the manager. When a seat hits 60 days idle, it sends the user a Microsoft Teams message warning that their license will be released in 7 days unless they sign in. After the grace period it rechecks last-login and deprovisions only the seats that are still untouched.

When to use it

Use it for tools where occasional users should get a fair chance to reclaim their seat before it is pulled, reducing reprovisioning churn and help-desk tickets. The self-service warning often recovers seats without any admin action.

How it works

  1. 1A daily schedule evaluates seat activity.
  2. 2The flow fetches seats and last-login dates from the SaaS admin API via HTTP webhook.
  3. 3A filter selects seats newly crossing 60 days idle and not yet warned.
  4. 4It sends each user a Teams warning with the 7-day deadline.
  5. 5After the grace window, a recheck branch confirms the seat is still idle.
  6. 6Still-idle seats are deprovisioned and the user and IT channel are notified in Teams.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect HTTP webhookTrigger any URL on agent actions.
  2. 2
    Connect Microsoft TeamsChannels, chats, files.
  3. 3
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  4. 4
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  5. 5
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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