IT OPS

Escalate Continued Use of Denied SaaS Apps to PagerDuty

Hourly checks Snowflake SSO logs for logins to apps the review board has explicitly denied.

CategoryIT Ops
Enginesim
Difficultyintermediate
Triggerschedule
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerHourly schedule fires
  • ActionQuery logins to denied apps from SnowflakeSnowflakeSnowflake
  • LogicFilter to usage after the deny cutoff date
  • ActionOpen PagerDuty incident for security on-callPagerDutyPagerDuty
  • OutputAlert security Slack channel with offendersSlack

What it does

Approval decisions only matter if denials are enforced. This workflow watches for SSO logins to applications the governance board marked "Denied," cross-references the deny decision's effective cutoff date, and when employees are still authenticating to a banned app after the grace period it escalates: it opens a PagerDuty incident for the security on-call and drops a Slack alert naming the offending users.

When to use it

Run this when policy decisions need teeth. It catches the gap between deciding to block an app and actually stopping its use, surfacing willful or accidental policy violations in near-real-time rather than at the next quarterly audit.

How it works

  1. 1An hourly schedule triggers the check.
  2. 2Query Snowflake for recent logins matching apps on the Denied list.
  3. 3Filter to logins occurring after each app's deny cutoff date, ignoring anything inside the grace window.
  4. 4If any post-cutoff usage exists, open a PagerDuty incident with the app and user list.
  5. 5Post a parallel alert to the security Slack channel for visibility.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SnowflakeWarehouses, queries, shares.
  2. 2
    Connect PagerDutyIncidents, on-call, escalations.
  3. 3
    Connect SlackChannels, DMs, threads, mentions.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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