PROJECT MANAGEMENT

Triage Mid-Sprint Requests From Slack

When someone posts a new work request in a Slack channel during an active sprint, an agent assesses urgency and size.

CategoryProject Management
Enginepaperclip
Difficultyadvanced
Triggerchat
Steps6
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerNew message in Slack intake channelSlack
  • LogicAgent classifies request vs chatter
  • ActionAgent estimates size and urgency
  • LogicBranch deferrable vs urgent
  • ActionDraft backlog issue for next sprintLinearLinear
  • OutputEscalate urgent ask with swap recommendationSlack

What it does

Listens for new work requests in a designated Slack channel while a sprint is in progress. An agent reads the request, estimates rough size, and judges whether it is a genuine emergency or deferrable. Deferrable items become drafted backlog issues; urgent ones are escalated with a recommendation so the lead can make a deliberate swap rather than silently expanding scope.

When to use it

Use this when stakeholders drop asks into Slack mid-sprint and the team's default is to just absorb them. It forces every incoming request through a defer-or-decide gate.

How it works

  1. 1A Slack trigger fires on messages in the intake channel.
  2. 2An agent classifies the message as a real work request versus chatter and drops non-requests.
  3. 3The agent drafts a size estimate and an urgency judgment with reasoning.
  4. 4A branch separates deferrable from urgent requests.
  5. 5Deferrable requests are written to Linear as backlog issues tagged for next sprint.
  6. 6Urgent requests post a threaded Slack escalation summarizing the ask, estimate, and a swap recommendation for the lead.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SlackChannels, DMs, threads, mentions.
  2. 2
    Connect LinearIssues, projects, cycles, triage.
  3. 3
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  4. 4
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  5. 5
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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