SECOPS

Phishing Mailbox Triage and Intake

Watches a shared phishing-report mailbox, parses each reported email, scores its risk.

CategorySecOps
Enginesim
Difficultybeginner
Triggerevent
Steps5
Setup~5 min

How it runs

The automated pipeline, trigger to output.

  • TriggerNew email in phishing-report mailboxGmailGmail
  • ActionParse headers, sender, subject, and URLs
  • LogicScore risk: low / medium / high
  • LogicBranch high+medium to triage, low to digest
  • OutputPost triage card to SOC Slack channelSlack

What it does

Turns a noisy `phishing@company` reporting inbox into a clean, scored queue. Every forwarded suspicious email is parsed, classified by initial risk, and posted as a structured triage card to the SOC Slack channel with reporter, subject, sender domain, and any URLs found.

When to use it

Run this when employees forward suspect emails to a shared mailbox and analysts waste time opening each one by hand. Best for teams that want a single front door for phishing reports with consistent, auditable intake.

How it works

  1. 1A new message arriving in the monitored Gmail label fires the trigger.
  2. 2The body and headers are parsed to pull the original sender, subject, reporting employee, and embedded links.
  3. 3A scoring step flags high-risk signals such as lookalike domains, urgent language, and credential-form links, assigning low / medium / high.
  4. 4A branch routes high and medium reports to immediate triage and low reports to a digest list.
  5. 5A formatted triage card is posted to the SOC Slack channel with all extracted fields and the assigned score.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect GmailRead, draft, send, label.
  2. 2
    Connect SlackChannels, DMs, threads, mentions.
  3. 3
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  4. 4
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  5. 5
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

Run this workflow in your colony.

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