SECOPS
Phishing Mailbox Triage and Intake
Watches a shared phishing-report mailbox, parses each reported email, scores its risk.
How it runs
The automated pipeline, trigger to output.
- TriggerNew email in phishing-report mailboxGmail
- ActionParse headers, sender, subject, and URLs
- LogicScore risk: low / medium / high
- LogicBranch high+medium to triage, low to digest
- OutputPost triage card to SOC Slack channelSlack
What it does
Turns a noisy `phishing@company` reporting inbox into a clean, scored queue. Every forwarded suspicious email is parsed, classified by initial risk, and posted as a structured triage card to the SOC Slack channel with reporter, subject, sender domain, and any URLs found.
When to use it
Run this when employees forward suspect emails to a shared mailbox and analysts waste time opening each one by hand. Best for teams that want a single front door for phishing reports with consistent, auditable intake.
How it works
- 1A new message arriving in the monitored Gmail label fires the trigger.
- 2The body and headers are parsed to pull the original sender, subject, reporting employee, and embedded links.
- 3A scoring step flags high-risk signals such as lookalike domains, urgent language, and credential-form links, assigning low / medium / high.
- 4A branch routes high and medium reports to immediate triage and low reports to a digest list.
- 5A formatted triage card is posted to the SOC Slack channel with all extracted fields and the assigned score.
Set it up
What you configure once, before turning it on.
- 1Connect GmailRead, draft, send, label.
- 2Connect SlackChannels, DMs, threads, mentions.
- 3Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 4Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 5Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

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