CUSTOMER SUPPORT
Mine a Front shared inbox and let a CEO agent own the README troubleshooting backlog
An agent reviews recurring issues in a Front shared inbox, decides which warrant docs, drafts README troubleshooting sections, and tracks each as a Linear task through to publish.
How it runs
The automated pipeline, trigger to output.
- TriggerScheduled agent review of Front inbox
- ActionPull recurring issue patterns from Front shared inboxFront
- LogicAgent decides which issues warrant documentation
- ActionDraft README troubleshooting section per issueReadMe
- ActionCreate Linear tracking task and link draftLinear
- OutputStage README draft for publish with task statusReadMe
What it does
It hands the whole docs-from-support loop to an agent. Instead of a fixed pipeline, the agent reads recurring threads in a Front shared inbox, judges which issues are documentation-worthy, writes README troubleshooting sections, and files a Linear task to track each one from draft to published.
When to use it
Use it when the decision of 'what deserves docs' needs judgment, not just a frequency count, and you want a standing process that manages its own backlog rather than firing once per trigger.
How it works
- 1A schedule wakes the agent to review the Front inbox periodically.
- 2The agent pulls recent conversations and identifies recurring issue patterns from a Front shared inbox.
- 3It reasons about which patterns are worth documenting versus one-offs.
- 4For each qualifying issue, it drafts a README troubleshooting section.
- 5It creates a tracking task in Linear and links the draft.
- 6The README draft is staged for publish, with the Linear task carrying status through review.
Set it up
What you configure once, before turning it on.
- 1Connect FrontShared inbox, conversations.
- 2Connect ReadMeAPI docs, changelog, auth.
- 3Connect LinearIssues, projects, cycles, triage.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run this workflow in your colony.
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