AI AGENTS
Discord Newcomer Onboarding FAQ DM Agent
When a new member joins the server, the agent sends a personalized welcome DM and then answers their setup questions one-on-one from pinned docs over DM.
How it runs
The automated pipeline, trigger to output.
- TriggerNew member joins the Discord serverDiscord
- ActionSend personalized welcome DMDiscord
- ActionAnswer DM questions from Notion onboarding docsNotion
- LogicIs the question covered by the docs?
- OutputEscalate unknowns to a private mod threadDiscord
What it does
This agent handles the highest-volume, most repetitive moment in any community: onboarding. When someone joins, it DMs them a tailored welcome and quietly becomes their personal setup assistant, answering getting-started questions from your Notion docs in a private conversation so the public channels stay clean.
When to use it
Use this for servers with a steady stream of new members who all ask the same first-day questions (install, account linking, where-do-I-start). Keeps the welcome warm and human-feeling while deflecting the FAQ load.
How it works
- 1A new-member join event triggers the agent.
- 2It sends a personalized welcome DM with the member's name and the top getting-started links.
- 3As the member replies in DM, the agent answers each question from the pinned Notion onboarding docs.
- 4A confidence check runs on every reply.
- 5If a question falls outside the docs, the agent opens a private mod thread and tags the moderator team to step in, then lets the member know help is coming.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect NotionPages, databases, comments.
- 3Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 4Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 5Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.