AI & RAG
Answer 'will this break my integration' from the customer's pinned version
Drafts an Intercom reply that tells a customer exactly which breaking changes land between their current pinned SDK version and latest, scoped to the endpoints they actually use.
How it runs
The automated pipeline, trigger to output.
- TriggerUpgrade-tagged Intercom conversation opensIntercom
- ActionLook up customer's pinned version and endpoint usagePostgres
- ActionRetrieve changelog entries since their pinned versionPostgres
- LogicFilter to used endpoints; classify each change's impact
- OutputPost drafted migration reply as internal noteIntercom
What it does
When a customer asks whether upgrading will break their integration, this looks up their currently pinned SDK version, retrieves the changelog corpus for everything released since, filters to the endpoints and SDK methods that customer's account actually calls, and drafts a precise Intercom reply listing what breaks and what to change.
When to use it
Use it on the support inbox when upgrade-anxiety tickets land. Instead of pointing customers at a wall of release notes, support sends a personalized, version-accurate migration brief.
How it works
- 1A new Intercom conversation arrives tagged as an upgrade or migration question.
- 2The flow looks up the customer's pinned SDK version and recent endpoint usage from Postgres.
- 3It retrieves all changelog entries published after their pinned version from the corpus.
- 4The agent filters to changes touching endpoints the account uses and classifies each as breaking, deprecating, or safe.
- 5It writes a draft reply with a per-endpoint verdict and posts it as an internal note in Intercom for an agent to send.
Set it up
What you configure once, before turning it on.
- 1Connect IntercomConversations, contacts, articles.
- 2Connect PostgresAny Postgres URL — query, write, migrate.
- 3Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 4Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 5Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
More AI & RAG workflows
Coda-grounded sales answer bot with citations in Slack
Reps ask product, pricing, or competitive questions in Slack and get an answer drawn only from your Coda knowledge hub, with links to the exact docs and rows it pulled from.
Weekly knowledge-gap digest from unanswered rep questions
Each week, scans rep questions the answer bot couldn't ground in Coda, clusters the recurring gaps.
Pre-meeting prep brief grounded in Coda and CRM
Before each booked sales meeting, builds a one-page prep brief by combining the account's HubSpot context with grounded talking points and objection responses pulled from your…
Publish a Grounded API FAQ Page to Confluence Weekly
Each week, clusters the top unanswered or repeated API questions, generates spec-grounded answers with citations.
Detect Breaking API Changes from Spec Diffs and Alert Owners
Compares the new OpenAPI spec against the previous version on each GitLab merge, uses retrieval over the changelog to classify whether changes are breaking.
Re-Index API Specs on GitLab Merge to Keep the Answer Bot Fresh
Watches GitLab merges to your API repo, detects changed OpenAPI specs and changelog files, re-chunks and re-embeds only what changed.
Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.