AI & RAG
Weekly Runbook Coverage Gaps Digest by Email
Analyzes the week's unanswered runbook questions, clusters them into missing-documentation themes with the closest existing sources, and emails a prioritized gaps report.
How it runs
The automated pipeline, trigger to output.
- TriggerWeekly scheduled digest run
- ActionQuery unanswered question events from PostgresPostgres
- ActionCluster into gap themes and match nearest sourcesOpenAI
- LogicRank themes by frequency and recency
- OutputEmail prioritized gaps report to KB ownersGmail
What it does
Closes the loop on questions the runbook agent could not answer. It reads the week's logged 'not documented' events from Postgres, clusters them into themes, and for each theme names the nearest existing Confluence or Drive doc plus what is missing. The result is a ranked report emailed to the knowledge-base owners so they know exactly what to write next.
When to use it
Use it alongside the answer bots to turn their refusals into a content backlog. Instead of guessing what documentation gaps exist, you get evidence: the real questions people asked that nothing covered, sorted by frequency.
How it works
- 1A scheduled weekly trigger starts the digest.
- 2The flow queries Postgres for the week's unanswered question events.
- 3OpenAI clusters the questions into gap themes and matches each to the closest existing source with a citation.
- 4A logic step ranks themes by frequency and recency.
- 5A formatted gaps report is emailed to the documentation owners via Gmail.
Set it up
What you configure once, before turning it on.
- 1Connect PostgresAny Postgres URL — query, write, migrate.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect ConfluenceSpaces, pages, blueprints.
- 4Connect GmailRead, draft, send, label.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

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