FINANCE
Card violation receipt collection agent
When a flagged transaction needs justification, an agent emails the cardholder for a receipt and explanation, tracks responses, and escalates unresolved cases to their manager…
How it runs
The automated pipeline, trigger to output.
- TriggerFlagged violation received via webhookHTTP webhook
- ActionAgent drafts and sends receipt request emailGmail
- ActionRecord open case in PostgresPostgres
- LogicJudge whether reply satisfies policy or deadline passed
- OutputClose case or escalate to manager in SlackSlack
What it does
Turns a flagged out-of-policy charge into a managed follow-up. An agent drafts a tailored email to the cardholder explaining which rule the charge tripped and asking for a receipt and business justification, then tracks whether they reply. Resolved cases are closed with the explanation attached; cases still open after the deadline are escalated to the cardholder's manager.
When to use it
Use this when violations are usually legitimate-but-undocumented (a client dinner over the meal cap, a one-off software buy) and the real work is chasing context, not declining the charge. It removes the manual back-and-forth from finance's plate.
How it works
- 1A new flagged-violation record arrives via webhook from your audit pipeline.
- 2The agent reads the transaction and the rule it broke, then composes a specific request email.
- 3It sends the email to the cardholder via Gmail and records the open case in Postgres.
- 4The agent watches for the reply and judges whether the receipt and reason satisfy policy.
- 5Satisfactory responses close the case with the justification stored.
- 6Cases past the response deadline are escalated to the manager in Slack.
Set it up
What you configure once, before turning it on.
- 1Connect StripeCustomers, subscriptions, payments.
- 2Connect GmailRead, draft, send, label.
- 3Connect PostgresAny Postgres URL — query, write, migrate.
- 4Connect SlackChannels, DMs, threads, mentions.
- 5Connect HTTP webhookTrigger any URL on agent actions.
- 6Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 7Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 8Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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