OTHER
Flag accounts whose product usage drops off a cliff
Each morning, compares every account's recent active-user count against its prior baseline and raises a Slack alert for any account whose usage fell sharply.
How it runs
The automated pipeline, trigger to output.
- TriggerDaily schedule (every morning)
- ActionQuery 7-day vs 28-day active usage per accountPostgres
- LogicKeep accounts with >40% usage drop
- ActionEnrich with plan tier, MRR, renewal datePostgres
- OutputPost ranked at-risk list to #customer-successSlack
What it does
This workflow detects the single loudest churn signal — a sudden drop in product usage — and routes at-risk accounts to the customer success team before the decline becomes a cancellation.
When to use it
Run it when you have a product-usage table (logins, active seats, or events per account) in Postgres and want a daily, no-dashboard-required heads-up on accounts going quiet. Ideal for B2B SaaS teams with monthly or annual renewals.
How it works
- 1A daily schedule fires the workflow each morning.
- 2A Postgres query pulls each account's active-user count for the last 7 days and the preceding 28-day baseline.
- 3A logic step computes the percentage drop and keeps only accounts down more than 40% versus baseline.
- 4A second Postgres lookup enriches each flagged account with its plan tier, MRR, and renewal date.
- 5A Slack message posts the ranked list to the #customer-success channel, highest-MRR accounts first, with the drop percentage and renewal date for each.
Set it up
What you configure once, before turning it on.
- 1Connect PostgresAny Postgres URL — query, write, migrate.
- 2Connect SlackChannels, DMs, threads, mentions.
- 3Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 4Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 5Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
More Other workflows
Sweep stale visitor check-ins, auto-checkout, and flag overdue guests
On a recurring schedule this finds visitors still marked on-site past their expected departure, auto-checks-out anyone past end-of-day.
Pre-register a visitor, email a QR badge, and alert the host on arrival
When a host submits a visitor pre-registration form, this creates a visitor record, emails the guest a scannable QR badge with arrival instructions.
Build a daily expected-visitor roster and send it to the front desk
Every morning this pulls the day's pre-registered visitors from Airtable, builds a sorted arrival roster with hosts and times.
Agent-Driven Full IVR Re-Voicing for a Rebrand
An agent takes a rebrand brief from Notion, audits every IVR prompt for old naming, rewrites and re-synthesizes the affected ones with ElevenLabs, archives them to Dropbox.
Sync IVR Prompt Registry in Airtable to Fresh ElevenLabs Audio
Runs nightly against an Airtable IVR prompt registry, finds rows whose script text changed since last synthesis, regenerates only those ElevenLabs clips.
Slack-Approved IVR Re-Voicing After a Product Rename
On demand from Slack, drafts updated IVR prompt scripts for a renamed product, posts them for human approval.
Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.