CRM

Dormant Account Detector with ClickUp Re-Engagement Play

Scans Attio daily for accounts with no activity past a threshold, scores them by past value, and creates a tiered re-engagement task in ClickUp assigned to the right rep.

CategoryCRM
Enginesim
Difficultyintermediate
Triggerschedule
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerDaily schedule fires
  • ActionQuery Attio for accounts past no-touch thresholdAttio
  • LogicScore and tier by past value; drop below floor
  • ActionCreate tiered re-engagement task in ClickUp for the ownerClickUpClickUp
  • OutputMark account in-sequence on the Attio recordAttio

What it does

Every morning this workflow finds CRM accounts that have gone quiet — no email, meeting, note, or deal-stage change for longer than your no-touch threshold — and turns each one into an actionable re-engagement task instead of letting it rot in a report nobody reads.

When to use it

Run it when your book of business is large enough that reps lose track of accounts between active deals. It's the backbone play: detect dormancy, route it to an owner, and make the next step concrete and assigned.

How it works

  1. 1A daily schedule fires the run.
  2. 2The workflow queries Attio for accounts whose last interaction timestamp is older than the configured threshold (e.g. 45 days).
  3. 3A scoring branch tiers each account by historical deal value and lifecycle stage, dropping ones below a floor so reps aren't flooded.
  4. 4For each qualifying account it creates a ClickUp task in the rep's re-engagement list, with the dormancy reason, last-touch date, and a suggested opening move.
  5. 5It writes the play assignment and date back onto the Attio record so the account is marked in-sequence and won't be re-detected tomorrow.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect AttioReal-time CRM with structured data + powerful views.
  2. 2
    Connect ClickUpDocs + tasks + chats in one workspace.
  3. 3
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  4. 4
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  5. 5
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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