CRM

Salesforce ↔ HubSpot Dedup with Field-Level Survivorship Rules

Reconciles contacts shared between Salesforce and HubSpot using configurable per-field survivorship rules (e.g.

CategoryCRM
Enginesim
Difficultyadvanced
Triggerschedule
Steps7
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerScheduled reconciliation pass
  • ActionPull overlapping contacts from both CRMsSalesforce
  • LogicApply per-field survivorship rules
  • LogicDiff golden record vs each source
  • ActionPush deltas to Salesforce + HubSpotHubSpotHubSpot
  • ActionAudit fired rules to PostgresPostgreSQLPostgres
  • OutputSlack digest of changesSlack

What it does

Merges the same contact across Salesforce and HubSpot by applying explicit survivorship rules per field rather than blanket last-write-wins. You declare which system is authoritative for each attribute — Salesforce for account/owner, HubSpot for marketing engagement and email — and it assembles a golden record honoring those rules, then syncs it both ways.

When to use it

When Salesforce is your system of record for revenue but HubSpot owns marketing, and you need one trustworthy contact in each without one team's data clobbering the other's.

How it works

  1. 1A schedule starts the reconciliation pass.
  2. 2Pull overlapping contacts from Salesforce and HubSpot, joined on email and external IDs.
  3. 3For each pair, apply the survivorship ruleset field by field to build a golden record.
  4. 4Diff the golden record against each source to find what must change.
  5. 5Update Salesforce and HubSpot with their respective deltas.
  6. 6Write one audit row per applied rule (field, chosen source, value) to Postgres.
  7. 7Send a Slack digest of records changed and rules triggered.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SalesforceAccounts, opportunities, cases.
  2. 2
    Connect HubSpotCRM, deals, marketing, support.
  3. 3
    Connect PostgresAny Postgres URL — query, write, migrate.
  4. 4
    Connect SlackChannels, DMs, threads, mentions.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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