CRM

Slack voice clips transcribed onto Salesforce opportunities

Listens for voice clips shared in a Slack sales channel, transcribes them with ElevenLabs, and posts the text to the matching Salesforce opportunity, confirming back in the thread.

CategoryCRM
Enginesim
Difficultyintermediate
Triggerevent
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerVoice clip shared in Slack channelSlack
  • LogicVerify audio and extract opportunity reference
  • ActionTranscribe clip with ElevenLabsElevenLabsElevenLabs
  • ActionAppend transcript to Salesforce opportunitySalesforce
  • OutputReply in Slack thread with confirmation linkSlack

What it does

When a rep uploads a voice clip to your sales Slack channel and mentions a deal, this workflow transcribes the clip with ElevenLabs and writes the result to the matching Salesforce opportunity as a chatter post or note. It then replies in the Slack thread with a confirmation link so the rep knows it landed.

When to use it

Use it when Slack is where your team already lives and reps want to dictate a quick update between meetings without opening Salesforce. The thread confirmation keeps everyone honest that the note actually saved.

How it works

  1. 1A file-shared event in the designated Slack channel triggers the run.
  2. 2A logic step confirms the file is audio and extracts the opportunity reference from the message text.
  3. 3The audio is sent to ElevenLabs and a transcript comes back.
  4. 4The workflow looks up the Salesforce opportunity and appends the transcript.
  5. 5A confirmation reply with the record link is posted back into the Slack thread.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SlackChannels, DMs, threads, mentions.
  2. 2
    Connect ElevenLabsText-to-speech, voice cloning.
  3. 3
    Connect SalesforceAccounts, opportunities, cases.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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