CRM

Tag No-Show Webinar Registrants in Attio and Queue Re-Engagement

Compares Zoom registrations against actual attendance, tags no-shows in Attio with a re-engagement status, and queues the on-demand recording follow-up.

CategoryCRM
Enginesim
Difficultybeginner
Triggerevent
Steps5
Setup~5 min

How it runs

The automated pipeline, trigger to output.

  • TriggerZoom webinar.ended eventZoomZoom
  • ActionFetch registrants and attendee reportZoomZoom
  • LogicDiff lists to isolate no-shows
  • ActionTag no-show status on Attio recordsAttio
  • OutputQueue re-engagement tasks and confirm count

What it does

Not everyone who registers shows up. This workflow reconciles the Zoom registrant list with the attendee report, isolates the no-shows, and updates their Attio records with a 'Registered, No-Show' status plus a re-engagement task so they get the recording instead of falling through the cracks.

When to use it

Run it after any webinar where registration outpaced live attendance and you want a clean, automatic recovery motion rather than a manual spreadsheet diff.

How it works

  1. 1The Zoom webinar.ended event fires with the webinar ID.
  2. 2An action fetches both the full registrant list and the actual participant report.
  3. 3A logic step diffs the two lists to identify registrants with zero attended minutes.
  4. 4An action updates each no-show in Attio with the no-show status and the webinar reference.
  5. 5An output creates a re-engagement task list and confirms the count of records tagged.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect ZoomMeetings, recordings, transcripts.
  2. 2
    Connect AttioReal-time CRM with structured data + powerful views.
  3. 3
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  4. 4
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  5. 5
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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