SUMMARIZATION

Weekly trending-issues digest from Discord back to the channel

Once a week, clusters the week's solved Discord support threads by topic, ranks the most frequent issues.

CategorySummarization
Enginesim
Difficultybeginner
Triggerschedule
Steps5
Setup~5 min

How it runs

The automated pipeline, trigger to output.

  • TriggerWeekly schedule triggers the rollup
  • ActionFetch past 7 days of resolved threadsDiscordDiscord
  • ActionCluster by topic, rank frequency, pick best answersOpenAI
  • LogicTrim to top recurring issues
  • OutputPost and pin the digest in the Discord channelDiscordDiscord

What it does

It looks across a full week of solved support threads, groups them into themes, and produces a ranked digest of what the community struggled with most, each with the clearest answer found that week. The digest is posted and pinned in the channel so members self-serve before asking again.

When to use it

When you want a lightweight, recurring "top questions this week" that both informs the community and tells your team which docs to write next. No external system required, it loops back into Discord itself.

How it works

  1. 1A weekly schedule triggers the rollup.
  2. 2The flow fetches the past seven days of resolved threads from the channel.
  3. 3OpenAI clusters the threads by topic, counts frequency, and selects the best answer per cluster.
  4. 4A logic step trims the list to the top recurring issues worth surfacing.
  5. 5The formatted digest is posted to the Discord channel and pinned for the week.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect DiscordCommunity channels + voice + bots.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  4. 4
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  5. 5
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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