TICKET MANAGEMENT
Auto-verify job-completion photos and advance the Monday work order
When a field tech uploads completion photos to a webhook, an AI vision model checks they show the finished work.
How it runs
The automated pipeline, trigger to output.
- TriggerTech submits completion photo + work-order ID via webhookHTTP webhook
- ActionClassify photo as pass/fail/unsure with OpenAI visionOpenAI
- LogicBranch on verdict
- ActionMove Monday work order to Verified on clear passmonday.com
- OutputMove item to Needs Review with rationale on fail/unsuremonday.com
What it does
Field technicians submit a job-completion photo and a work-order ID to a webhook. The workflow runs the image through an OpenAI vision model that judges whether the photo actually shows completed, in-scope work (e.g. the installed unit, a closed panel, a clean site). Clear passes advance the Monday.com work order to a Verified status; ambiguous or failing photos get parked in a Needs Review status with the model's reasoning attached.
When to use it
Use it when dispatchers waste hours eyeballing every completion photo before they can close and invoice a job. It removes the manual first pass so humans only look at the genuinely unclear cases.
How it works
- 1A webhook receives the photo URL, work-order ID, and job type from the tech's mobile form.
- 2OpenAI vision classifies the image as pass / fail / unsure against the job-type criteria and returns a short rationale.
- 3A logic branch routes on the verdict.
- 4On a clear pass, the Monday item moves to Verified.
- 5On fail or unsure, the Monday item moves to Needs Review with the rationale written into an update.
Set it up
What you configure once, before turning it on.
- 1Connect HTTP webhookTrigger any URL on agent actions.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect monday.comVisual work management for teams.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run this workflow in your colony.
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