FINANCE
Stripe Dispute Evidence Packet Auto-Assembler
When a Stripe dispute opens, this workflow pulls the matching order and shipping records, builds a complete evidence packet, and submits it back to Stripe before the deadline.
How it runs
The automated pipeline, trigger to output.
- TriggerStripe dispute.created webhookStripe
- ActionLook up order by charge ID in AirtableAirtable
- ActionFetch shipping label and delivery proof from DropboxDropbox
- LogicVerify all required evidence fields present
- ActionSubmit evidence to Stripe disputeStripe
- OutputMark Airtable row Submitted or flag for reviewAirtable
What it does
Turns a new Stripe dispute into a fully populated evidence submission. It gathers the order, the customer receipt, and the carrier delivery proof, maps each field to Stripe's evidence schema, and submits the dispute response automatically so nothing lapses past the bank deadline.
When to use it
Use it when chargeback volume is high enough that hand-assembling evidence is slow and error-prone, and you already hold the supporting records (order data in Airtable, receipts and delivery confirmations in Dropbox). Best for teams that want every dispute answered the same day it opens.
How it works
- 1A Stripe dispute.created webhook fires with the charge and dispute IDs.
- 2The flow looks up the order row in Airtable keyed by the Stripe charge ID to get customer details, billing address, and the receipt link.
- 3It fetches the matching shipping label and signed delivery confirmation PDF from Dropbox.
- 4A logic step checks that the required evidence fields (receipt, shipping carrier, tracking number, delivery date) are all present.
- 5If complete, it submits the evidence to Stripe via the disputes API and marks the Airtable row as Submitted; if anything is missing it flags the row for manual review.
Set it up
What you configure once, before turning it on.
- 1Connect StripeCustomers, subscriptions, payments.
- 2Connect AirtableBases, tables, views, automations.
- 3Connect DropboxFiles and folders.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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