SOCIAL MEDIA

Sentiment-routed comment responder with toxicity safety net

Scheduled scan of new post comments classifies each by sentiment, drafts a matching reply, blocks any toxic draft, and auto-publishes the rest while logging everything to Notion.

CategorySocial Media
Enginesim
Difficultyintermediate
Triggerschedule
Steps7
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerScheduled comment scan
  • ActionClassify comment sentiment (HuggingFace)Hugging FaceHugging Face
  • LogicBranch reply style by sentiment
  • ActionDraft tone-matched reply (OpenAI)OpenAI
  • ActionToxicity-screen the draft reply (HuggingFace)Hugging FaceHugging Face
  • ActionPublish clean repliesSocial publishing
  • OutputLog comment + sentiment + action to NotionNotionNotion

What it does

This workflow reads new comments on your recent posts on a schedule, classifies each comment's sentiment with HuggingFace, and routes it: angry or negative comments get an empathetic de-escalation reply, neutral and positive ones get a lighter acknowledgment. Before anything publishes, the generated reply itself is toxicity-screened so your own response can never go out hot.

When to use it

Use it for steady community management where reply tone should match the commenter's mood, and you want a guarantee that the de-escalation replies you send to upset users are never accidentally inflammatory.

How it works

  1. 1A schedule trigger fires on your chosen cadence and pulls new comments.
  2. 2HuggingFace classifies each comment's sentiment.
  3. 3A logic step branches the reply style on sentiment label.
  4. 4OpenAI drafts the tone-matched reply.
  5. 5HuggingFace re-scores the draft reply for toxicity; anything over the line is dropped from the publish batch.
  6. 6Clean replies publish back to the platform.
  7. 7Every comment, sentiment label, and action is appended to a Notion log.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect Hugging FaceModels, datasets, spaces — the open-source hub.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect Social publishingCross-post to X, LinkedIn, Instagram, TikTok, and 4 more in one call.
  4. 4
    Connect NotionPages, databases, comments.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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