IT OPS

Agentic multi-app idle-seat sweep with manager negotiation

An agent surveys multiple SaaS tools for 60-day-idle seats, reasons about usage and renewal dates, negotiates keep-or-revoke with each manager in Slack.

CategoryIT Ops
Enginepaperclip
Difficultyadvanced
Triggerschedule
Steps6
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerWeekly schedule starts the agent
  • ActionPull seats + usage across all SaaS appsHTTP webhook
  • LogicAgent reasons on idle seats vs contextOpenAI
  • ActionNegotiate revocations with managers in SlackSlack
  • ActionDeprovision agreed seats via APIHTTP webhook
  • OutputPost portfolio savings summary to SlackSlack

What it does

This agent-driven workflow handles a whole portfolio of SaaS apps at once. The agent pulls usage across each tool, identifies seats idle 60+ days, weighs context like upcoming renewals and role, then has a short keep-or-revoke conversation with each manager in Slack before deprovisioning the seats that are agreed to be cut.

When to use it

Use it when reclamation spans many apps with messy data and the right call needs judgment, not a fixed rule — for example distinguishing a seasonal user from genuine waste. The agent adapts its asks per manager and consolidates the work.

How it works

  1. 1A weekly schedule starts the agent.
  2. 2The agent queries each SaaS admin API over HTTP webhook for seats and last-login data.
  3. 3It reasons over idle seats, factoring renewal dates and prior keep decisions.
  4. 4It opens a Slack thread per manager proposing specific revocations and answers follow-ups.
  5. 5For agreed seats it calls the deprovision endpoint.
  6. 6It writes a portfolio-wide savings summary back to Slack.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect HTTP webhookTrigger any URL on agent actions.
  2. 2
    Connect SlackChannels, DMs, threads, mentions.
  3. 3
    Connect OpenAIModels, embeddings, files.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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