IT OPS
Process Manager Reclaim Replies and Revoke Seats
Listens for manager replies to seat-reclaim requests, parses the keep-or-revoke decision, and either downgrades the SaaS license or marks the seat retained, then logs the outcome.
How it runs
The automated pipeline, trigger to output.
- TriggerWebhook receives manager's replyHTTP webhook
- LogicBranch on Reclaim vs Keep decision
- ActionRevoke seat via provider admin APIHTTP webhook
- ActionUpdate seat record with outcomeAirtable
- OutputPost confirmation to IT-ops SlackSlack
What it does
Closes the loop on a seat-reclaim sweep. When a manager replies to confirm a seat should be reclaimed, this parses the decision, revokes the license through the SaaS provider's API, and records the result. Keep replies simply clear the flag.
When to use it
Pair this with an inactivity sweep that asks managers to decide. Use it so revocations happen automatically and auditable once approval lands, instead of an admin manually cancelling seats from an inbox.
How it works
- 1An inbound webhook receives the manager's reply (decision token plus the seat reference).
- 2A branch checks whether the reply says Reclaim or Keep.
- 3On Reclaim, call the SaaS provider's admin API over HTTP to deactivate the seat.
- 4On Keep, leave the license alone and reset the inactivity clock.
- 5Update the seat record in Airtable with the decision, approver, and timestamp.
- 6Post a one-line confirmation to the IT-ops Slack channel for the running audit trail.
Set it up
What you configure once, before turning it on.
- 1Connect HTTP webhookTrigger any URL on agent actions.
- 2Connect AirtableBases, tables, views, automations.
- 3Connect SlackChannels, DMs, threads, mentions.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
More IT Ops workflows
Daily Building Anomaly Digest to MS Teams
Each morning queries BigQuery for the prior day's flagged sensor anomalies, summarizes them by site and system into a ranked briefing.
Indoor Air Quality Breach to Tenant Notice and Work Order
Listens for CO2, VOC, or humidity sensor alerts via webhook, and when a zone exceeds occupant-safety limits it emails affected tenants, opens a Monday remediation task.
Self-Service Reclaim Email for Idle Users
Detects users idle in a SaaS app past the threshold and emails each one a keep-or-release link; unanswered seats after the deadline are auto-flagged for removal.
Outlook Room Conflict Resolver with Approval Gate in Teams
When an Outlook room clashes, proposes a rebooking and asks the bumped meeting's organizer to approve the move in Microsoft Teams before any change is made.
Outlook Room Double-Booking Resolver with Auto-Rebook
Detects when two meetings claim the same Outlook room resource and automatically relocates the lower-priority meeting to a comparable free room.
Monthly Wasted-License Cost Report
Aggregates inactive-seat data across all tracked SaaS apps each month, computes total reclaimable spend, and delivers a ranked cost report to leadership in Notion and Slack.
Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.