SALES

Buyer Doc Engagement Cooldown Alert

Tracks how recently the buyer last opened the shared close-plan documents in Google Drive and raises a Slack alert when champion engagement goes quiet for too long.

CategorySales
Enginesim
Difficultyintermediate
Triggerschedule
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerWeekday afternoon schedule
  • ActionRead shared doc view timestamps in DriveGoogle DriveGoogle Drive
  • LogicFlag deals cold past threshold
  • ActionLook up opportunity owner in SalesforceSalesforce
  • OutputSend cooldown alert to SlackSlack

What it does

Measures buyer-side engagement by checking the last-viewed timestamps on the proposal, MAP, and pricing docs you share in Google Drive, then alerts the deal team when the buyer stops opening them.

When to use it

Use it on deals where the strongest leading indicator of risk is the buyer going silent on artifacts you sent. Ideal when your close plan lives as shared Drive files and your champion's clicks are an early read on momentum.

How it works

  1. 1A schedule runs every weekday afternoon.
  2. 2List the shared deal-folder files in Google Drive and read each file's last-viewed-by-buyer timestamp.
  3. 3Logic computes days-since-last-view per deal and flags any deal cold for more than five business days.
  4. 4Pull the Salesforce opportunity owner and next step for each cold deal.
  5. 5Send the rep a Slack alert naming which artifact went stale and suggesting a re-engagement touch.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect Google DriveDocs, sheets, slides, files.
  2. 2
    Connect SalesforceAccounts, opportunities, cases.
  3. 3
    Connect SlackChannels, DMs, threads, mentions.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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