IT OPS
On-Demand Handoff Packet via Slack Slash Command
When an engineer triggers a Slack slash command, instantly assembles current open incidents, active alerts, and watch-items into a handoff packet and replies in-thread.
How it runs
The automated pipeline, trigger to output.
- TriggerSlack slash command webhookSlack
- ActionFetch open/acknowledged PagerDuty incidentsPagerDuty
- ActionFetch Datadog monitors in alert/warnDatadog
- ActionFetch unresolved Sentry issues over thresholdSentry
- LogicAssemble live packet with timestamps + owners
- OutputReply with packet in Slack threadSlack
What it does
Generates the same handoff packet as the scheduled version, but on demand. An engineer who needs to hand off early — stepping away, going off-shift unexpectedly, escalating to a teammate — runs a Slack slash command and gets a live snapshot of open PagerDuty incidents, firing Datadog alerts, and active Sentry issues posted right back into the channel.
When to use it
Use it for ad-hoc and unplanned handoffs that don't line up with the rotation schedule, or any time someone wants a fresh on-the-spot view of the current operational state without digging through three dashboards.
How it works
- 1A Slack slash command (e.g. /handoff) triggers via webhook with the requesting user.
- 2Fetch all open and acknowledged PagerDuty incidents.
- 3Fetch Datadog monitors currently in an alert or warn state.
- 4Fetch unresolved Sentry issues over the noise threshold.
- 5A formatting step assembles the live packet with timestamps and ownership.
- 6Reply with the packet in the originating Slack thread for the whole channel to see.
Set it up
What you configure once, before turning it on.
- 1Connect SlackChannels, DMs, threads, mentions.
- 2Connect PagerDutyIncidents, on-call, escalations.
- 3Connect DatadogMetrics, traces, log search.
- 4Connect SentryErrors, performance, releases.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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