PERSONAL PRODUCTIVITY
Overdue Inbox Triage with CEO-Drafted Catch-Up Replies
An agent reviews external emails that breached their SLA, summarizes why each matters, drafts a context-aware catch-up reply for the owner to approve.
How it runs
The automated pipeline, trigger to output.
- TriggerSchedule triggers agent to gather SLA-breached threads
- ActionRead full thread context from GmailGmail
- LogicPrioritize by sender importance and overdue duration
- ActionDraft context-aware catch-up reply and summary per threadOpenAI
- OutputPost Slack digest with summaries and approve-to-send draftsSlack
What it does
This agent-driven workflow takes the pile of external emails that have already breached their response SLA and does the hard part: it reads each thread, writes a short why-it-matters summary, and drafts a tailored catch-up reply that acknowledges the delay and moves the conversation forward. The drafts and summaries land in a Slack digest for the owner to approve and send.
When to use it
Use it when overdue threads have piled up and owners need help clearing the backlog quickly with quality, on-brand replies rather than copy-paste apologies.
How it works
- 1A schedule triggers the agent to gather Gmail threads flagged as SLA-breached.
- 2The agent reads each thread's full context and intent.
- 3A logic step prioritizes threads by sender importance and how overdue they are.
- 4The agent drafts a context-aware catch-up reply and a one-line summary per thread.
- 5It posts a Slack digest of prioritized threads with summaries and approve-to-send drafts to the owner.
Set it up
What you configure once, before turning it on.
- 1Connect GmailRead, draft, send, label.
- 2Connect SlackChannels, DMs, threads, mentions.
- 3Connect OpenAIModels, embeddings, files.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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