SALES

Renewal Risk Alert from Usage Drop, with AE Save-Play in ClickUp

Detects accounts whose weekly product usage has dropped sharply ahead of renewal, drafts a tailored save-play, and assigns the owning AE a ClickUp task with the talking points.

CategorySales
Enginesim
Difficultyintermediate
Triggerschedule
Steps6
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerWeekly schedule fires the usage scan
  • ActionQuery 8-week usage and renewal dates from warehousePostgreSQLPostgres
  • LogicFlag accounts with >30% usage drop and renewal within 90 days
  • ActionDraft a tailored save-play per flagged accountOpenAI
  • ActionCreate AE ClickUp task with save-play and due dateClickUpClickUp
  • OutputPost flagged accounts and task links to renewals SlackSlack

What it does

Every week it scans usage telemetry stored in your warehouse, finds accounts with a renewal in the next 90 days whose active-user count or core-event volume has fallen below their trailing baseline, drafts a specific save-play, and hands the owning account executive a ready-to-run ClickUp task.

When to use it

Run this when renewals are slipping because nobody notices declining usage until the account is already cold. It gives AEs a 60-90 day head start instead of a surprise non-renewal.

How it works

  1. 1A weekly schedule kicks off the run.
  2. 2Postgres query pulls per-account usage for the trailing 8 weeks plus renewal date from your warehouse.
  3. 3A logic step flags accounts where last-week usage dropped more than 30% below the 8-week average AND renewal is within 90 days.
  4. 4For each flagged account, an AI step drafts a save-play: likely cause, the value moment they stopped hitting, and three concrete outreach angles.
  5. 5A ClickUp task is created in the AE's renewals list, due in three days, with the save-play in the description and the account owner assigned.
  6. 6The flagged list and task links are posted to the renewals Slack channel.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect PostgresAny Postgres URL — query, write, migrate.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect ClickUpDocs + tasks + chats in one workspace.
  4. 4
    Connect SlackChannels, DMs, threads, mentions.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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