SALES
Trigger a Renewal Save Play When a Deal Slips to At-Risk
When a renewal deal is moved to an at-risk stage in HubSpot, an agent assembles the full account context, drafts a tailored save play.
How it runs
The automated pipeline, trigger to output.
- TriggerDeal moves to at-risk renewal stageHubSpot
- ActionRead account usage and renewal termsHubSpot
- ActionPull recent support tickets for frictionZendesk
- ActionDraft sequenced, account-specific save play
- ActionFile save play as a taskClickUp
- OutputNotify account ownerSlack
What it does
The moment a rep flags a renewal as at-risk, this workflow responds with a concrete plan instead of leaving them to figure it out alone. An agent reads the account's usage, recent support history, and notes, then drafts a tailored save play: the likely root cause, the right stakeholder to reach, and a sequenced set of next steps.
When to use it
Run this when at-risk renewals stall because nobody has a repeatable playbook. It turns a stage change into an immediate, account-specific action plan that the owner can run the same day.
How it works
- 1A HubSpot deal moving into the at-risk renewal stage triggers the workflow.
- 2The agent reads the company's usage history, renewal terms, and recent activity.
- 3It pulls the account's recent Zendesk tickets to understand friction.
- 4The agent reasons over the signals and drafts a sequenced save play with owner, steps, and timing.
- 5It files the play as a task in ClickUp and notifies the owner in Slack.
Set it up
What you configure once, before turning it on.
- 1Connect HubSpotCRM, deals, marketing, support.
- 2Connect ZendeskTickets, queues, knowledge base.
- 3Connect ClickUpDocs + tasks + chats in one workspace.
- 4Connect SlackChannels, DMs, threads, mentions.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

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