SECOPS

Auto-Triage Inbound Dropbox Exposure Reports in Front

When a Dropbox exposure report lands in a Front inbox, it verifies the link is still live, classifies severity, and replies with status while tagging and assigning…

CategorySecOps
Enginesim
Difficultyintermediate
Triggerevent
Steps6
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerFront inbound message on security inboxFront
  • ActionParse link and query Dropbox sharing settingsDropboxDropbox
  • LogicBranch: set severity from link status
  • ActionTag and assign the Front conversationFront
  • OutputSend acknowledgement reply in FrontFront
  • ActionEmit triage event to AxiomAxiom

What it does

Turns ad-hoc exposure reports arriving in Front into structured incidents. When a message references a Dropbox link, the workflow checks whether that link is still public and live, assigns a severity, applies tags, routes it to the on-duty responder, and posts an acknowledgement reply so the reporter knows it's being handled.

When to use it

When employees, auditors, or external parties email exposure concerns to a shared security inbox and you want consistent, fast triage instead of a manually sorted queue.

How it works

  1. 1A Front inbound-message trigger fires on the security inbox.
  2. 2Parse the message body for a Dropbox link and query its current sharing settings.
  3. 3A branch sets severity: live public link to a sensitive path is high, already-revoked or internal is low.
  4. 4Apply the matching Front tag and assign the conversation to the correct teammate by severity.
  5. 5Send an automated reply with the verified status and next steps.
  6. 6Emit a triage event to Axiom for response-time metrics.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect FrontShared inbox, conversations.
  2. 2
    Connect DropboxFiles and folders.
  3. 3
    Connect AxiomLog streams, queries, dashboards.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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