IT OPS
Vendor Status-Page Outage to SLA Credit Claim Draft
Scrapes a vendor's public status page on a schedule, matches detected outages against your contract SLA in Airtable.
How it runs
The automated pipeline, trigger to output.
- TriggerDaily schedule fires
- ActionScrape vendor status-page incident historyFirecrawl
- LogicSum monthly downtime and look up contract SLAAirtable
- LogicDecide if SLA breach threshold crossed
- ActionWrite credit-claim record with amount owedAirtable
- OutputEmail drafted credit request to vendorGmail
What it does
Watches a third-party vendor's hosted status page for resolved incidents, calculates the monthly downtime they represent, compares it to the uptime percentage your contract guarantees, and produces a ready-to-send credit request when the vendor owes you money. No more manually reading status histories at month end.
When to use it
Run it when you depend on a SaaS vendor with a published SLA (cloud host, payment processor, CDN) and want to stop leaving service credits on the table. Best for ops or finance teams managing several vendor contracts.
How it works
- 1A daily schedule fires the workflow.
- 2Firecrawl scrapes the vendor's status-page incident history into structured text.
- 3The flow parses incident start/end times and sums billable downtime for the current month.
- 4A logic step looks up the vendor's contract terms (SLA %, credit table) in Airtable and decides whether the breach threshold was crossed.
- 5If a breach is found, an action writes a claim record back to Airtable with the computed credit owed.
- 6Gmail sends a drafted credit-request email to the vendor's support address, citing the dates and downtime.
Set it up
What you configure once, before turning it on.
- 1Connect FirecrawlCrawl, scrape, structured extract.
- 2Connect AirtableBases, tables, views, automations.
- 3Connect GmailRead, draft, send, label.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.