CUSTOMER SUPPORT

Slash-command a bug snapshot from Slack and save it to Notion

An engineer or agent runs a Slack slash command with a Sentry issue ID; this builds a reproducible bug snapshot from the Sentry event and PostgreSQL session records.

CategoryCustomer Support
Enginesim
Difficultyintermediate
Triggermanual
Steps6
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • Trigger/bugsnapshot Slack command with Sentry IDSlack
  • ActionFetch Sentry event, stack trace, and env tagsSentrySentry
  • ActionQuery Postgres for user session timelinePostgreSQLPostgres
  • LogicFormat repro steps and env table
  • ActionCreate Notion bug-database pageNotionNotion
  • OutputReply in Slack with Notion linkSlack

What it does

Lets anyone capture a fully-formed bug snapshot on demand from Slack. Given a Sentry issue link or ID, it pulls the latest event's stack trace and tags, joins the affected user's recent actions from your session table in Postgres, and saves a clean, searchable page in a Notion bug-tracking database.

When to use it

Use when bugs get discussed in Slack and you want a durable, reproducible record without leaving chat. Great for teams whose engineering knowledge base lives in Notion.

How it works

  1. 1A user invokes the `/bugsnapshot` Slack command with a Sentry issue ID (trigger).
  2. 2The flow fetches the issue's latest event, stack trace, release, and environment tags from Sentry.
  3. 3It queries Postgres for that user's recent session events to reconstruct the action timeline preceding the error.
  4. 4A logic step formats steps-to-reproduce and an environment table, flagging if no session rows were found.
  5. 5It creates a Notion page in the bug database with all fields populated.
  6. 6It replies in the Slack thread with the Notion page link.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect SlackChannels, DMs, threads, mentions.
  2. 2
    Connect SentryErrors, performance, releases.
  3. 3
    Connect PostgresAny Postgres URL — query, write, migrate.
  4. 4
    Connect NotionPages, databases, comments.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

Run this workflow in your colony.

14-day trial. No DevOps. No Sales call. Provisioned in under a minute.