OTHER

Re-engage Zoom webinar no-shows with a recording and reschedule email

Compares Zoom registrants against actual attendees, isolates the no-shows, and sends them an Outlook email with the recording link and a one-click reschedule offer.

CategoryOther
Enginesim
Difficultybeginner
Triggerevent
Steps5
Setup~5 min

How it runs

The automated pipeline, trigger to output.

  • TriggerZoom webinar.ended event receivedZoomZoom
  • ActionFetch registrant list and attendance reportZoomZoom
  • LogicDiff registrants minus attendees to find no-shows
  • ActionEmail recording + reschedule link to each no-showOutlook
  • OutputAppend no-show recovery records to AirtableAirtableAirtable

What it does

Plenty of registrants never make it to the live session — and they are still warm leads. This workflow diffs the Zoom registration list against the attendance report, finds everyone who registered but did not join, and emails them the on-demand recording plus a calendar link to the next session through Outlook.

When to use it

Use it for any webinar with a meaningful no-show rate where the recording is your recovery asset. Ideal when you run a recurring series and want absentees funneled toward the next live date instead of going dark.

How it works

  1. 1Zoom `webinar.ended` event triggers the run.
  2. 2The flow pulls both the registrant list and the participant (attendance) report.
  3. 3A filter step subtracts attendees from registrants to produce the no-show list.
  4. 4For each no-show, an Outlook email is sent with the recording URL and the next-session reschedule link.
  5. 5No-show emails and send status are appended to an Airtable tracker for the recovery report.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect ZoomMeetings, recordings, transcripts.
  2. 2
    Connect OutlookMail, calendar, contacts.
  3. 3
    Connect AirtableBases, tables, views, automations.
  4. 4
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  5. 5
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  6. 6
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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