AI & RAG
Discord engineering answer bot grounded in Confluence + GitLab wiki
Answers engineers' questions in a Discord support channel by retrieving from Confluence spaces and GitLab project wikis, then posting a cited answer in-thread.
How it runs
The automated pipeline, trigger to output.
- TriggerNew message in Discord engineering channelDiscord
- ActionRetrieve passages from Confluence spacesConfluence
- ActionRetrieve passages from GitLab project wikisGitLab
- LogicRelevance gate: any chunk above score threshold?
- ActionCompose cited answer with OpenAIOpenAI
- OutputReply in Discord thread with sourcesDiscord
What it does
Watches a Discord channel for engineering questions, searches your internal Confluence spaces and GitLab project wikis for relevant passages, and replies in a thread with a grounded answer plus source links. When retrieval turns up nothing trustworthy, it says so and tags the on-call docs owner instead of fabricating an answer.
When to use it
When your team keeps asking the same "how do I deploy X / where's the runbook for Y" questions in chat and the answers already live in Confluence or GitLab wikis. Cuts interrupt-driven pings and stops tribal knowledge from getting lost.
How it works
- 1A new message in the watched Discord channel fires the trigger.
- 2The message is embedded and used to retrieve top passages from Confluence spaces and GitLab wikis in parallel.
- 3A relevance gate checks whether any retrieved chunk clears the score threshold.
- 4If yes, OpenAI composes an answer constrained to the retrieved text with inline citations.
- 5If no, the flow routes to an escalation path that pings the docs owner.
- 6The answer (or escalation notice) is posted back as a Discord thread reply with source URLs.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect ConfluenceSpaces, pages, blueprints.
- 3Connect GitLabRepos, MRs, pipelines, registry.
- 4Connect OpenAIModels, embeddings, files.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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