FINANCE
Stripe Dispute Deadline Triage Router
Runs on a schedule to find open Stripe disputes nearing their evidence deadline, scores each by amount and time left, and routes urgent ones to the right reviewer queue.
How it runs
The automated pipeline, trigger to output.
- TriggerDaily schedule
- ActionList open disputes with deadlines from StripeStripe
- LogicScore by amount and hours to deadline
- ActionEscalate urgent disputes to Front queueFront
- OutputUpsert triaged worklist to PostgresPostgres
What it does
Each morning this workflow scans your open Stripe disputes, calculates how many hours remain before each evidence-submission deadline, and triages them. High-value disputes about to expire get escalated immediately; low-value or far-out ones go to a standard queue. The result is a prioritized work list so nothing expires unfought.
When to use it
Use this when you have a steady volume of disputes and need to make sure the expensive, time-critical ones get worked first. It prevents the common loss where a winnable dispute lapses because no one noticed the deadline.
How it works
- 1A daily schedule triggers the run.
- 2The flow lists all open disputes from Stripe with their amounts and `evidence_details.due_by` timestamps.
- 3A logic step scores each dispute by dollar value and hours-to-deadline into urgent, standard, or low tiers.
- 4Urgent disputes are posted to a dedicated escalation conversation in Front for immediate handling.
- 5The full triaged list is upserted into Postgres as the team's daily dispute worklist.
Set it up
What you configure once, before turning it on.
- 1Connect StripeCustomers, subscriptions, payments.
- 2Connect FrontShared inbox, conversations.
- 3Connect PostgresAny Postgres URL — query, write, migrate.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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