FINANCE
Dispute Outcome Archiver and Win-Rate Ledger
When a Stripe dispute closes, archives the full evidence packet to a dated Dropbox folder, records the won/lost outcome and amount in a Postgres ledger.
How it runs
The automated pipeline, trigger to output.
- TriggerStripe dispute closed webhookStripe
- ActionArchive packet to dated Dropbox folderDropbox
- ActionInsert outcome row in Postgres ledgerPostgres
- LogicBranch on won vs lost
- OutputPost outcome note to FrontFront
What it does
Closes the loop after a dispute resolves. It captures the final outcome from Stripe, moves the complete evidence packet into a permanent dated archive in Dropbox, and writes a ledger row so you can track win rate, recovered revenue, and which reason codes you lose most.
When to use it
Use it when you need an audit trail of every chargeback and the analytics to improve your defense over time. Pairs naturally with any of the evidence-assembly workflows as the record-keeping stage.
How it works
- 1A Stripe `charge.dispute.closed` webhook fires with the final status and amount.
- 2The flow gathers the dispute's submitted packet and moves it to a `disputes/closed/<month>` folder in Dropbox for retention.
- 3A Postgres step inserts a ledger row: dispute ID, reason code, outcome, amount, and resolution date.
- 4A logic branch separates wins from losses for tailored messaging.
- 5A Front note posts the outcome to the billing inbox with the running win-rate context.
Set it up
What you configure once, before turning it on.
- 1Connect StripeCustomers, subscriptions, payments.
- 2Connect DropboxFiles and folders.
- 3Connect PostgresAny Postgres URL — query, write, migrate.
- 4Connect FrontShared inbox, conversations.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

Run this workflow in your colony.
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