SALES
Discord product question to drafted Gmail outreach
When a community member asks a question that maps to a sales conversation, it drafts a personalized Gmail reply referencing their exact question and saves it as a draft for a rep…
How it runs
The automated pipeline, trigger to output.
- TriggerNew Discord messageDiscord
- LogicClassify as evaluation-stage question
- ActionDraft personalized email with OpenAIOpenAI
- ActionSave draft in GmailGmail
- OutputReviewable draft in rep's inboxGmail
What it does
This workflow detects Discord questions that indicate evaluation or pain ("how do I scale this", "does it integrate with X", "what's the limit on") and drafts a warm, personalized outreach email. It writes the draft to Gmail rather than auto-sending, keeping a human in the loop.
When to use it
Use it when your community generates qualified questions but your reps spend too long composing tailored first-touch emails. It removes the blank-page problem while preserving rep judgment before anything goes out.
How it works
- 1A new Discord message triggers the workflow.
- 2A logic step classifies whether the message is an evaluation-stage question worth a sales touch.
- 3An OpenAI step drafts a concise, specific email that quotes the member's question and offers a relevant next step.
- 4A Gmail action saves the message as a draft addressed to the member's known email (or flagged for lookup).
- 5The saved draft is the output, waiting in the rep's Gmail for a quick review and send.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect GmailRead, draft, send, label.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.
Run this workflow in your colony.
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