SOCIAL MEDIA
Fast-track angry VIP posts and log a daily sentiment digest
Flags angry Discord posts from high-value members for immediate Slack escalation.
How it runs
The automated pipeline, trigger to output.
- TriggerNew message in Discord community channelDiscord
- ActionScore anger and sentiment with OpenAIOpenAI
- LogicCheck if author is a VIP and post is angry
- ActionPing account team in Slack for VIP escalationsSlack
- ActionSummarize the day's mentions with OpenAIOpenAI
- OutputPost daily sentiment digest to NotionNotion
What it does
Does two jobs from one Discord feed. In real time, when an angry message comes from a member tagged as a VIP or paying customer, it pings the account team in Slack instantly. Separately, it accumulates all classified mentions and posts a daily Notion digest summarizing sentiment trend, top complaints, and threads still unresolved.
When to use it
Use this when not all angry posts are equal: a churned-risk enterprise account needs a same-minute response, while everything else is better reviewed as a daily roll-up. It combines urgent VIP routing with a low-noise reporting habit.
How it works
- 1A Discord message event fires for each new community post.
- 2OpenAI scores anger and sentiment and records it for the daily roll-up.
- 3A logic step checks whether the author is on the VIP list and the post is angry.
- 4If so, Slack pings the account team immediately with the quote and link.
- 5On a daily schedule, OpenAI summarizes the day's mentions into trend and top issues.
- 6Notion receives the digest with the sentiment trend and unresolved threads.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect SlackChannels, DMs, threads, mentions.
- 4Connect NotionPages, databases, comments.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run this workflow in your colony.
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