SOCIAL MEDIA

Viral Negative Thread Research and Comms Briefing

When a webhook flags a fast-spreading negative thread about your brand, an agent researches the context, drafts a recommended response.

CategorySocial Media
Enginepaperclip
Difficultyadvanced
Triggerwebhook
Steps6
Setup~25 min

How it runs

The automated pipeline, trigger to output.

  • TriggerWebhook: viral negative thread flaggedHTTP webhook
  • ActionScrape full thread and engagementApify
  • ActionResearch claim and prior coveragePerplexityPerplexity
  • ActionDraft briefing and holding statement
  • ActionPublish briefing pageCodaCoda
  • OutputLink comms team to the briefingDiscordDiscord

What it does

Turns a single hot thread into a decision-ready briefing. When an external monitor flags a negative thread that is gaining traction, an agent pulls the full context, researches what is actually being claimed, drafts a holding statement and a recommended response, then publishes it all to a structured Coda page the comms team already lives in.

When to use it

Use it when a specific post or thread is going viral and leadership wants a fast, sourced read rather than raw screenshots. Ideal for the moment between noticing a problem and deciding how to respond.

How it works

  1. 1An inbound webhook fires when your monitoring tool flags a viral negative thread, passing the URL.
  2. 2Apify scrapes the full thread, replies, and engagement metrics.
  3. 3Perplexity researches the underlying claim and any prior coverage for context.
  4. 4An agent synthesizes severity, root cause, and a recommended posture, then drafts a holding statement.
  5. 5The briefing is written as a new page in the Coda crisis-response doc.
  6. 6A Discord alert links the team straight to the briefing.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect HTTP webhookTrigger any URL on agent actions.
  2. 2
    Connect ApifyActors, scrapers, datasets.
  3. 3
    Connect PerplexitySearch-grounded answers with citations.
  4. 4
    Connect CodaDocs, packs, automations.
  5. 5
    Connect DiscordCommunity channels + voice + bots.
  6. 6
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  7. 7
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  8. 8
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

Run this workflow in your colony.

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