MARKETING

Recover webinar no-shows with the recording and a re-engagement email

Finds registrants who never joined the Zoom webinar, sends them the on-demand recording with a watch-now nudge, and marks them as no-shows in HubSpot for follow-up.

CategoryMarketing
Enginesim
Difficultyintermediate
Triggerevent
Steps6
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerZoom webinar endedZoomZoom
  • ActionFetch registrant and attendee listsZoomZoom
  • LogicDiff lists to find no-shows
  • ActionEmail recording to each no-showGmailGmail
  • ActionTag no-shows in HubSpotHubSpotHubSpot
  • OutputReport recovery count to SlackSlack

What it does

Identifies people who registered but did not attend, then automatically delivers the recording so the registration is not wasted. Each no-show gets a tailored email with the replay link and a clear next step, and their HubSpot record is flagged so nurture campaigns can treat them differently from attendees.

When to use it

Run this after a webinar once the recording is available. It is the standard recovery play when a meaningful share of registrants miss the live session and you want to convert that intent into views.

How it works

  1. 1A Zoom 'webinar ended' event triggers the flow.
  2. 2The flow pulls the registrant list and the attendee list from Zoom.
  3. 3A logic step diffs the two lists to isolate registrants who never joined.
  4. 4For each no-show it sends a Gmail message containing the recording link and a short watch-now prompt.
  5. 5It updates the matching HubSpot contacts with a 'no-show' lifecycle tag.
  6. 6The final output logs the recovered-count to Slack for the marketing team.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect ZoomMeetings, recordings, transcripts.
  2. 2
    Connect GmailRead, draft, send, label.
  3. 3
    Connect HubSpotCRM, deals, marketing, support.
  4. 4
    Connect SlackChannels, DMs, threads, mentions.
  5. 5
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  6. 6
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  7. 7
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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