AI & RAG
Onboarding research agent for new-hire engineering questions
An agent that takes an open-ended onboarding question, plans multi-step lookups across Confluence and GitLab wikis.
How it runs
The automated pipeline, trigger to output.
- TriggerNew-hire question in onboarding Discord channelDiscord
- ActionAgent plans and retrieves across Confluence + wikisConfluence
- LogicCoverage check: gaps requiring another pass?
- ActionAssemble cited walkthrough with OpenAIOpenAI
- OutputDeliver guide to new hire in DiscordDiscord
What it does
Handles broad, multi-part onboarding questions like "how do I get a dev environment running and ship my first change" that no single doc answers. An agent decomposes the question, runs several retrievals across Confluence and GitLab wikis, and assembles a step-by-step guide with a citation on every step, then delivers it to the new hire in Discord.
When to use it
During engineer onboarding, when answers are spread across many pages and a single retrieval misses context. Better than a one-shot bot for questions that genuinely require chaining several lookups.
How it works
- 1A new hire posts a question via the onboarding Discord channel trigger.
- 2The agent plans sub-questions and retrieves from Confluence and GitLab wikis across multiple passes.
- 3It checks coverage and re-queries for any gap before answering.
- 4OpenAI assembles a structured, ordered walkthrough citing each source step.
- 5The completed guide is posted back to the new hire in their Discord thread.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect ConfluenceSpaces, pages, blueprints.
- 3Connect GitLabRepos, MRs, pipelines, registry.
- 4Connect OpenAIModels, embeddings, files.
- 5Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 6Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 7Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run it inside a business
This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

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