AI & RAG
Weekly Runbook Coverage Gap Reporter
Each week it reviews unanswered or low-confidence on-call questions from Discord, checks them against existing Confluence runbooks.
How it runs
The automated pipeline, trigger to output.
- TriggerWeekly schedule fires
- ActionPull past week of on-call questionsDiscord
- ActionScore each against Confluence coverageConfluence
- LogicKeep uncovered questions and cluster
- ActionRank gaps and suggest runbook titlesOpenAI
- OutputPost coverage-gap digest to DiscordDiscord
What it does
Finds the holes in your runbook library. It scans the past week of on-call questions in Discord, attempts retrieval against Confluence for each one, and flags the questions that returned no confident match. The output is a ranked list of missing or weak runbook topics, posted as a weekly digest.
When to use it
Use it when you want your documentation to improve from real on-call demand rather than guesswork. Ideal for ops leads who run a weekly review and want a concrete, evidence-backed list of what to document next, ordered by how often engineers actually asked.
How it works
- 1A weekly schedule triggers the run.
- 2The flow pulls the past seven days of questions from the on-call Discord channel.
- 3Each question is tested against Confluence retrieval to score coverage.
- 4A logic step keeps only questions with no confident runbook match and clusters duplicates.
- 5An OpenAI step ranks the gaps by frequency and drafts suggested runbook titles.
- 6A digest of uncovered topics is posted to the team's ops channel in Discord.
Set it up
What you configure once, before turning it on.
- 1Connect DiscordCommunity channels + voice + bots.
- 2Connect ConfluenceSpaces, pages, blueprints.
- 3Connect OpenAIModels, embeddings, files.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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Run this workflow in your colony.
14-day trial. No DevOps. No Sales call. Provisioned in under a minute.