SOCIAL MEDIA
AMA Form Intake With Auto-Triage Into Airtable
Captures AMA questions submitted through a web form, classifies each by theme and sensitivity with OpenAI.
How it runs
The automated pipeline, trigger to output.
- TriggerWebhook fires on AMA form submissionHTTP webhook
- ActionClassify question by theme and sensitivityOpenAI
- LogicRoute sensitive questions to review status
- ActionWrite enriched record to Airtable baseAirtable
- OutputConfirm row and surface flagged items for triageAirtable
What it does
Receives AMA question submissions via webhook from any form, uses OpenAI to tag each question with a theme and a sensitivity flag (safe to answer, needs review, or off-limits), and stores the enriched record in an Airtable base for triage.
When to use it
Reach for this when you collect AMA questions through a public form rather than a chat channel and you need every submission auto-sorted so legal-sensitive or off-topic questions get caught before the host sees them on stage.
How it works
- 1A webhook trigger fires whenever the AMA form is submitted.
- 2OpenAI classifies the question by theme and assigns a sensitivity flag with a short rationale.
- 3A logic step routes high-sensitivity questions into a separate review status.
- 4The classified question is written as a row in Airtable with theme, flag, and rationale columns.
- 5The output confirms the row and surfaces flagged items at the top of the triage view for fast human review.
Set it up
What you configure once, before turning it on.
- 1Connect HTTP webhookTrigger any URL on agent actions.
- 2Connect OpenAIModels, embeddings, files.
- 3Connect AirtableBases, tables, views, automations.
- 4Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
- 5Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
- 6Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.
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This workflow drops into a full company template. Import the org, and this is one of the playbooks its agents run.

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