MARKETING

Send Segmented Webinar Follow-Up Emails by Engagement

Scores Zoom webinar attendees and sends each engagement segment a different follow-up email — recording demo, deeper resources, or a re-watch nudge — through Gmail.

CategoryMarketing
Enginesim
Difficultyintermediate
Triggerevent
Steps5
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerZoom webinar endedZoomZoom
  • ActionFetch participant + registrant reportsZoomZoom
  • LogicScore and bucket: high / partial / no-show
  • LogicBranch to matching email template per bucket
  • OutputSend segmented follow-up via GmailGmailGmail

What it does

Closes the loop after a webinar by sending the right follow-up to the right person. It scores each attendee, sorts them into segments, and dispatches a tailored email per segment instead of one generic blast.

When to use it

Use it when you want webinar follow-up to feel personal at scale: high-engagement attendees get a demo offer, partial attendees get the recording, and no-shows get a re-watch link.

How it works

  1. 1The Zoom `webinar.ended` event triggers the workflow.
  2. 2Fetch the participant and registrant reports from Zoom.
  3. 3A scoring step buckets each person into `high`, `partial`, or `no-show`.
  4. 4A branch selects the matching email template and personalization for each bucket.
  5. 5Send the segmented follow-up to each attendee via Gmail, merging in their name and the webinar title.
  6. 6The branch ensures no-shows and power users never receive the same message.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect ZoomMeetings, recordings, transcripts.
  2. 2
    Connect GmailRead, draft, send, label.
  3. 3
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  4. 4
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  5. 5
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

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