agent hive

PERSONAL PRODUCTIVITY

Priority Email Router with SLA-Based Due Dates

Scores each incoming email for urgency and sender importance, then routes it to the right tool — urgent client asks become Linear issues with tight SLAs.

CategoryPersonal Productivity
Enginesim
Difficultyintermediate
Triggerevent
Steps6
Setup~15 min

How it runs

The automated pipeline, trigger to output.

  • TriggerNew email received in GmailGmailGmail
  • ActionScore urgency and classify sender tierOpenAI
  • LogicBranch: high-priority client vs standard
  • ActionHigh path: create Linear issue with 24h SLALinearLinear
  • ActionStandard path: create Notion task with 3-day due dateNotionNotion
  • OutputSlack DM alert for high-priority items onlySlack

What it does

Not every actionable email deserves the same destination or deadline. This agent reads incoming mail, scores it on urgency and sender tier (VIP client, teammate, vendor), and routes it accordingly. High-priority client requests land in Linear with a 24-hour due date; routine internal items land in Notion with a 3-day window. The due date is computed from your SLA policy, not guessed.

When to use it

Use it when you owe different response times to different people and a flat "to-do" list hides what's actually on fire. Ideal for support leads, agencies, and operations managers juggling client and internal queues.

How it works

  1. 1A new Gmail message triggers the run.
  2. 2OpenAI scores the email on urgency and classifies the sender tier.
  3. 3A branch checks the score: high-priority client emails take one path, everything else takes another.
  4. 4The high path creates a Linear issue with a 24-hour SLA due date.
  5. 5The standard path creates a Notion task with a 3-day due date.
  6. 6A Slack DM notifies you only when a high-priority item was routed, so you never miss a hot one.

Set it up

What you configure once, before turning it on.

  1. 1
    Connect GmailRead, draft, send, label.
  2. 2
    Connect OpenAIModels, embeddings, files.
  3. 3
    Connect LinearIssues, projects, cycles, triage.
  4. 4
    Connect NotionPages, databases, comments.
  5. 5
    Connect SlackChannels, DMs, threads, mentions.
  6. 6
    Set each agent's modelWe leave models unset so you pick the tier — fast + cheap, or top-quality.
  7. 7
    Tune it to your dataEdit the prompts, filters, and field mappings so it matches how your team works.
  8. 8
    Test, then turn it onRun once against a sample, confirm the output, then enable the trigger.

Run this workflow in your colony.

14-day trial. No DevOps. No Sales call. Provisioned in under a minute.